At a Glance
- Tasks: Lead a team to create amazing guest experiences and ensure safety in a vibrant hotel environment.
- Company: Join a well-known hotel chain in Hastings with a focus on excellence.
- Benefits: Earn up to £13.36 per hour for 16 hours a week, plus great perks.
- Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
- Qualifications: Experience in retail or hospitality is a plus; strong customer service skills are essential.
- Other info: Enjoy a permanent role with opportunities for growth in a dynamic setting.
The predicted salary is between 11 - 16 £ per hour.
A well-known hotel chain in Hastings is seeking a dedicated Duty Manager. You will lead a high-performing team to ensure a welcoming and safe hotel experience, utilising your leadership and customer service skills.
Key responsibilities include:
- Managing daily operations
- Overseeing health and safety standards
- Creating exceptional guest experiences
Experience in retail or hospitality is preferred. This permanent role offers competitive pay of up to £13.36 per hour for 16 hours a week, along with numerous benefits.
Duty Manager - Lead Team, Guest Experience & Safety (16h) in Hastings employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Lead Team, Guest Experience & Safety (16h) in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and safety. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or improved guest experiences in previous roles. This will help you stand out as a strong candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy, and we love seeing applications from passionate candidates like you. Plus, it gives us a chance to get to know you better right from the start.
We think you need these skills to ace Duty Manager - Lead Team, Guest Experience & Safety (16h) in Hastings
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've led teams in the past and created positive experiences for guests or customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role. We love seeing candidates who put in the effort!
Highlight Customer Service Experience: Since this role is all about guest experience, be sure to showcase your customer service skills. Share examples of how you've gone above and beyond to ensure satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest and help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Emphasise Guest Experience
Think of specific instances where you've gone above and beyond for customers in previous roles. Be ready to discuss how you would handle guest complaints and ensure a welcoming atmosphere, as this is crucial for the role.
✨Prepare for Health and Safety Questions
Since overseeing health and safety standards is part of the job, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement these standards in daily operations to ensure guest safety.