Hotel - Duty Manager in Hampstead

Hotel - Duty Manager in Hampstead

Hampstead Full-Time 30000 - 33000 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
  • Company: Join the welcoming team at Premier Inn in London Hampstead.
  • Benefits: Enjoy competitive pay, discounts, and a clear career path.
  • Other info: Permanent contract with 40 hours a week and immediate start available.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Experience in leading teams, preferably in retail or customer service.

The predicted salary is between 30000 - 33000 £ per year.

Come and be a Duty Manager at Premier Inn in London. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £15.86 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week

LOCATION: London Hampstead Premier Inn, 215 Haverstock Hill, London, NW3 4RB

Why you’ll love it here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at London Hampstead Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Hotel - Duty Manager in Hampstead employer: Premier Inn

At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can shine. With a clear career progression path, comprehensive training, and generous benefits including discounts on accommodation and meals, you'll find meaningful opportunities for growth in the vibrant setting of London Hampstead. Join us to lead a dedicated team and create memorable experiences for our guests while enjoying the perks of working in one of the UK's most renowned hotel brands.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager in Hampstead

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show up in person! If you're nearby, pop into the London Hampstead Premier Inn and introduce yourself. A warm smile and a quick chat with the team can leave a lasting impression and show your genuine interest in the role.

✨Tip Number 3

Prepare for the interview by researching the hotel’s values and customer service standards. We want you to demonstrate how your leadership experience aligns with their mission to deliver outstanding guest experiences.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining the Premier Inn family. Don’t forget to follow up after applying to keep your name fresh in their minds!

We think you need these skills to ace Hotel - Duty Manager in Hampstead

Leadership Skills
Customer Service Skills
Communication Skills
Organisational Skills
Health & Safety Management
Team Management
Problem-Solving Skills
Experience in Retail Management
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn. We love seeing genuine interest!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Premier Inn

✨Know the Company Inside Out

Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their expectations.

✨Showcase Your Leadership Experience

Since the role requires strong leadership skills, be ready to share specific examples from your past experiences where you successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your leadership made a positive impact.

✨Prepare for Customer Service Scenarios

As a Duty Manager, delivering outstanding customer experience is key. Prepare for situational questions about handling difficult guests or resolving conflicts. Think of real-life examples where you turned a negative situation into a positive outcome, showcasing your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Hotel - Duty Manager in Hampstead
Premier Inn
Location: Hampstead

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>