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- Tasks: Lead a team to create a welcoming and safe hotel experience for guests.
- Company: Join a well-known hotel chain with a focus on customer service.
- Benefits: Enjoy competitive pay, flexible hours, and great employee perks.
- Other info: Permanent contract with 24 hours of work per week.
- Why this job: Inspire others while making a real difference in guest experiences.
- Qualifications: Leadership experience, preferably in retail, and a passion for customer service.
The predicted salary is between 28800 - 28800 £ per year.
A well-known hotel chain is seeking a Duty Manager for its Andover location. This role involves leading a dedicated team to ensure a welcoming and safe hotel experience.
Candidates should have leadership experience, preferably in retail, and the capability to inspire others in delivering outstanding customer service.
The position offers a permanent contract with 24 hours of work per week and a competitive pay rate of up to £13.86 per hour, along with various employee benefits.
Guest Experience Leader – Duty Manager (Andover) in Hampshire employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader – Duty Manager (Andover) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for guest experience! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Guest Experience Leader – Duty Manager (Andover) in Hampshire
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've inspired others in previous roles, especially in customer service settings.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role. We love seeing candidates who put in the effort!
Be Personable: Remember, this role is all about guest experience. Use your application to showcase your personality and how you connect with people. We’re looking for someone who can create a welcoming atmosphere!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to creating a welcoming environment.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss specific situations that highlight your leadership style and how it aligns with the hotel's commitment to outstanding service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult situations or guest complaints. Think of scenarios where you turned a negative experience into a positive one. Practising these responses will show that you're equipped to maintain a safe and welcoming atmosphere for guests.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.