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- Tasks: Deliver top-notch customer service, make drinks, and serve meals to guests.
- Company: Join the friendly team at Premier Inn in York.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and a free breakfast.
- Other info: Permanent contract with 10 hours per week and great career growth potential.
- Why this job: No experience needed; get trained while working in a fun environment.
- Qualifications: A passion for customer service and a friendly attitude.
The predicted salary is between 27000 - 27000 £ per year.
Premier Inn is seeking a Ground Floor Team Member at their York City (Blossom St South) location. This role focuses on providing excellent customer service to guests, including making drinks and serving meals. No experience is necessary as comprehensive training will be provided.
The position offers a permanent contract with 10 hours per week, competitive pay of up to £13.06 per hour, and great benefits such as discounts, a pension scheme, and a complimentary breakfast for new joiners.
Guest Experience Team Member, Ground Floor – York employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Team Member, Ground Floor – York
✨Tip Number 1
Get to know the company! Before your interview, check out Premier Inn's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have previous experience, think about times when you've helped someone or provided great service. Be ready to share those stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get all the latest updates on your status!
We think you need these skills to ace Guest Experience Team Member, Ground Floor – York
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for providing great customer service.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Team Member role. Highlight any relevant skills or experiences, even if they’re not directly related to hospitality. We love seeing how you can bring something unique to our team!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the role. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided excellent service, whether in a job, volunteer role, or even in everyday situations. Be ready to share these examples during your interview to demonstrate your ability to connect with guests and create a positive experience.
✨Prepare for Common Questions
Anticipate questions related to teamwork, handling difficult customers, and your approach to providing great service. Practising your responses can help you feel more confident and articulate during the interview. Remember, they want to see how you would fit into their team!
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions that show your enthusiasm for the role. Inquire about the training process, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is the right fit for you.