At a Glance
- Tasks: Serve guests and create a warm, welcoming atmosphere.
- Company: Join Premier Inn, a leader in the hospitality sector.
- Benefits: Enjoy flexible hours, training, discounts, and free meals.
- Other info: Fixed-term contract until 10/09/2026 with great career potential.
- Why this job: Be part of a team dedicated to customer service excellence.
- Qualifications: No specific qualifications required, just a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Premier Inn is hiring a Ground Floor Team Member at their Eastbourne (Polegate) location. You'll serve guests and ensure a warm welcome, making this a vital role in the hospitality sector.
The position offers training, a fixed-term contract until 10/09/2026, and various benefits including discounts and complimentary meals.
Join a team committed to customer service excellence in a leading hospitality business.
Guest Experience Host — Flexible Hours, Training & Perks employer: Premier Inn
Premier Inn is an excellent employer, offering a vibrant work culture where team members are valued and supported in their roles. With flexible hours, comprehensive training, and a range of perks including discounts and complimentary meals, employees can thrive while contributing to a customer-focused environment in the beautiful Eastbourne area. Join us to grow your career in hospitality with a company that prioritises employee satisfaction and development.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host — Flexible Hours, Training & Perks
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest complaints or provide exceptional service. Role-playing these situations can really boost your confidence and prepare you for the real deal.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in hospitality. Show them you’re ready to represent their brand with pride!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview and land the job!
We think you need these skills to ace Guest Experience Host — Flexible Hours, Training & Perks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Guest Experience Host role. Highlight any relevant experience or skills that align with providing excellent customer service, as this is key in our industry.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the perks and training we offer at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Host, your role revolves around providing excellent customer service. Prepare examples from your past experiences where you've gone above and beyond for guests or resolved issues effectively. This will demonstrate your ability to thrive in a hospitality environment.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for hospitality roles. Think about how you would respond to questions like 'How do you handle difficult customers?' or 'What does great customer service mean to you?'. Practising your answers will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview to reflect the professional image of Premier Inn. A neat appearance shows that you respect the opportunity and are serious about the role.
