At a Glance
- Tasks: Welcome guests and provide top-notch customer service with a smile.
- Company: Join the friendly team at Premier Inn, a leading hotel brand.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast.
- Other info: Fixed-term role with guaranteed hours and great employee perks.
- Why this job: No experience needed; get trained while making guests feel at home.
- Qualifications: A fun personality and a passion for helping others.
The predicted salary is between 20400 - 20400 € per year.
Premier Inn is seeking a Ground Floor Team Member for the Manchester Trafford Centre West location. You’ll be the friendly face of the hotel, welcoming guests with your fun personality while providing excellent customer service. No prior experience is required, as you'll receive full training.
This fixed-term role offers a pay rate of up to £13.06 per hour, with guaranteed hours of 15 per week, and multiple employee benefits including discounts, a pension scheme, and complimentary breakfast.
Guest Experience Associate — Ground Floor Team Member employer: Premier Inn
Premier Inn is an excellent employer that values its team members, offering a vibrant work culture where your friendly personality can shine. With comprehensive training provided, you’ll have the opportunity to grow within the hospitality industry while enjoying benefits such as competitive pay, discounts, and a pension scheme, all in the bustling environment of Manchester Trafford Centre West.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Associate — Ground Floor Team Member
✨Tip Number 1
Be yourself! When you’re applying for a role like Guest Experience Associate, your personality is key. Show off your fun side during interviews and let your passion for customer service shine through.
✨Tip Number 2
Research Premier Inn! Knowing about the company and its values can really set you apart. It shows you’re genuinely interested in being part of the team and that you understand what they stand for.
✨Tip Number 3
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re keen on joining us at Premier Inn, which is always a bonus!
We think you need these skills to ace Guest Experience Associate — Ground Floor Team Member
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and how you can bring a friendly vibe to our team.
Tailor Your Application:Make sure to customise your application for the Guest Experience Associate role. Highlight any customer service skills or experiences, even if they’re informal, that show you can connect with guests and create a welcoming atmosphere.
Keep It Clear and Concise:We appreciate a straightforward application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the Ground Floor Team Member position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Guest Experience Associate, your personality is key! Be sure to let your fun side shine through during the interview. Share anecdotes that highlight your friendly nature and how you enjoy interacting with people.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values and what makes them stand out in the hospitality industry. Knowing about their commitment to customer service will help you align your answers with their expectations.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult guest?' or 'What does excellent customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics or training opportunities. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
