Guest Experience Associate - Ground Floor (Immediate Start)

Guest Experience Associate - Ground Floor (Immediate Start)

Full-Time 27000 - 27000 € / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Welcome guests, assist with check-in, and provide top-notch customer service.
  • Company: Join the friendly team at Premier Inn in Glasgow East.
  • Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast for two.
  • Other info: Fixed term contract until 29/06/2027 with clear career progression.
  • Why this job: No experience needed; get trained and start your career journey with us!
  • Qualifications: A passion for customer service and a friendly attitude.

The predicted salary is between 27000 - 27000 € per year.

Premier Inn is looking for a Ground Floor Team Member at Glasgow East. You will be the friendly face welcoming guests, assisting them during check-in, and providing excellent customer service.

The role offers up to £13.06 per hour with a fixed term contract until 29/06/2027. No prior experience is needed, as training and support will be provided.

Enjoy perks like discounts, free breakfast for two when you join, and a clear career path within the company.

Guest Experience Associate - Ground Floor (Immediate Start) employer: Premier Inn

Premier Inn is an excellent employer, offering a welcoming work environment where you can thrive as a Guest Experience Associate. With competitive pay, comprehensive training, and a clear career progression path, you'll find ample opportunities for personal and professional growth. Located in Glasgow East, enjoy unique perks such as discounts and complimentary breakfast for two, making your employment experience both rewarding and enjoyable.

Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Associate - Ground Floor (Immediate Start)

Tip Number 1

Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.

Tip Number 2

Practice your customer service skills! Even if you don’t have prior experience, think about times when you've helped someone or provided great service. Be ready to share those stories during your chat with them.

Tip Number 3

Dress smartly and arrive on time for your interview. First impressions matter, and showing that you care about your appearance and punctuality can set a positive tone right from the start.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Guest Experience Associate role.

We think you need these skills to ace Guest Experience Associate - Ground Floor (Immediate Start)

Customer Service
Communication Skills
Interpersonal Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application:Make sure to customise your application to highlight why you’re a great fit for the Guest Experience Associate role. Mention any relevant skills or experiences, even if they’re not directly related to hospitality!

Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Premier Inn

Know the Company

Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your People Skills

As a Guest Experience Associate, you'll be interacting with guests regularly. Think of examples from your past experiences where you've provided excellent customer service or resolved issues. Be ready to share these stories during the interview to demonstrate your ability to connect with people.

Prepare for Common Questions

Expect questions about how you would handle specific situations, like dealing with a difficult guest or managing multiple tasks at once. Practise your responses to these scenarios so you can answer confidently and clearly during the interview.

Ask Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training processes, or career progression within Premier Inn. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.