At a Glance
- Tasks: Welcome guests, assist with check-in, serve meals, and coordinate with housekeeping.
- Company: Join the friendly team at Premier Inn in Scarborough.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, training, and a company pension.
- Other info: Enjoy complimentary breakfast for two upon joining and flexible hours.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
The predicted salary is between 13600 - 13600 € per year.
Premier Inn in Scarborough is looking for a Ground Floor Team Member to be the friendly face welcoming guests and assisting with check-in. This role involves front-of-house duties such as serving meals and coordinating with housekeeping to ensure rooms are ready.
The position offers a pay of up to £13.06 per hour for 25 hours a week. Benefits include training, discounts, a company pension, and complimentary breakfast for two upon joining.
Guest Experience Associate — Front Desk & Breakfast employer: Premier Inn
Premier Inn in Scarborough is an excellent employer, offering a vibrant work culture where team members are valued and supported. With opportunities for training and development, alongside benefits such as discounts and a company pension, employees can thrive both personally and professionally while enjoying the perks of complimentary breakfast. Join us to be part of a friendly team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Associate — Front Desk & Breakfast
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face welcoming guests, think about how you can make their experience memorable. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Wear smart-casual attire that reflects the welcoming vibe of Premier Inn, and don’t forget to flash that smile!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there.
We think you need these skills to ace Guest Experience Associate — Front Desk & Breakfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the friendly and welcoming side of you that would make our guests feel right at home.
Tailor Your Application:Make sure to customise your application for the Guest Experience Associate role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a fantastic guest experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Associate, you'll be the friendly face welcoming guests. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a positive experience for guests.
✨Be Ready for Role-Specific Questions
Expect questions related to front-of-house duties, such as handling check-ins or serving meals. Think about how you would coordinate with housekeeping to ensure rooms are ready and be prepared to discuss any relevant experience you have in similar roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
