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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Competitive pay, discounts, pension schemes, and free breakfast.
- Why this job: Be the friendly face of Premier Inn and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Permanent contract with clear career progression opportunities.
We're currently recruiting in our Waltham Abbey Premier Inn. Working 24 hours per week, paying up to £12.56 per hour.
Come and be a Receptionist at Premier Inn in Waltham Abbey. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent - we don’t do zero hours contracts!
HOURS: 24 hours per week
LOCATION: Waltham Abbey Premier Inn, Sewardstone Road, Waltham Abbey, Essex, EN9 3QF
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Waltham Abbey as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground floor Team Member - Waltham Abbey employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground floor Team Member - Waltham Abbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think of scenarios where you can showcase your ability to handle guest queries and complaints with a smile. Role-play with a friend if you can!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles within the company that might suit you even better!
We think you need these skills to ace Ground floor Team Member - Waltham Abbey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application specifically for the Ground Floor Team Member role at Premier Inn. Highlight any relevant experience in hospitality or customer service that aligns with what we’re looking for.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Waltham Abbey.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in previous roles.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Questions
Think about common interview questions for a Receptionist role, like how you handle difficult customers or manage multiple tasks. Practise your responses so you can answer confidently and clearly, showing that you’re ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.