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- Tasks: Welcome guests and provide top-notch front-of-house service at Premier Inn.
- Company: Join the UK's leading hospitality business at London Stansted Airport.
- Benefits: Enjoy discounts on rooms and meals, plus career development opportunities.
- Why this job: Be the friendly face that helps guests relax and enjoy their stay.
- Qualifications: No experience needed; just bring your customer service skills and enthusiasm.
- Other info: Flexible part-time role with a supportive team environment.
The predicted salary is between 13 - 13 £ per hour.
We are currently recruiting at London Stansted Airport Premier Inn. This role is 15 hours per week, paying up to £13.06 per hour.
As the friendly face of our hotel, use your customer service skills to welcome guests and help them rest easy from check-in.
Responsibilities- Welcome guests and provide friendly, efficient front-of-house service
- Assist guests with check-in and check-out
- Help with drinks, meals, or other front-of-house tasks as required
- Coordinate with housekeeping to ensure rooms are prepared for guests
- Support the team to maintain high service standards
- Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
- Opportunities to develop within the UK’s leading hospitality business
- No experience required; suitable for all applicants; strong customer service and communication skills
- Part-time role: 15 hours per week; ability to work flexible hours as needed
Ground Floor Team Member - Stansted employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member - Stansted
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming guests, think of some scenarios where you can demonstrate your ability to handle different situations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest opportunities and updates. Plus, it shows us that you’re keen to be part of the StudySmarter family!
We think you need these skills to ace Ground Floor Team Member - Stansted
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly side and customer service skills. Remember, we’re looking for someone who can make our guests feel welcome!
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills that match the job description, even if it’s from a different context. We love seeing how your unique background can contribute to our team!
Keep It Clear and Concise: We appreciate a straightforward application! Keep your writing clear and to the point. Avoid long-winded sentences and focus on what makes you a great fit for the role. We want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Ground Floor Team Member involves. Familiarise yourself with the responsibilities like welcoming guests and assisting with check-ins. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to showcase your skills.
✨Be Prepared for Scenario Questions
Interviewers often ask how you'd handle specific situations. Prepare for questions like 'What would you do if a guest was unhappy?' or 'How would you manage a busy check-in period?' Practising your responses can help you feel more confident.
✨Dress Smart and Be Friendly
First impressions matter! Dress smartly for your interview and remember to smile. Being friendly and approachable reflects the kind of atmosphere Premier Inn aims to create, so let your personality shine through.
