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- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two.
- Why this job: Immediate start with no experience needed; perfect for building your career.
- Qualifications: A fun personality and a passion for customer service.
- Other info: 15 hours per week with a competitive pay rate and clear career progression.
The predicted salary is between 10 - 13 £ per hour.
We are currently recruiting in our Solihull Town Centre Premier Inn. Working 15 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Solihull Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent - we don’t do zero hours contracts!
HOURS: 15 hours per week
LOCATION: 68 Station Rd, Solihull B91 3RX
Benefits:
- Training and support: A warm welcome and simple administration system to make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: A complimentary Premier Inn breakfast for 2 when you join us
Join our team at Premier Inn Solihull Town Centre as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Ground Floor Team Member - Solihull employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member - Solihull
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality and problem-solving abilities. Role-playing with a friend can really help!
✨Tip Number 3
Dress to impress! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Apply through our website! We want to see your application directly, so head over to our site and submit your details. It’s the best way to ensure your application gets noticed by the right people.
We think you need these skills to ace Ground Floor Team Member - Solihull
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Simple: We appreciate straightforward applications. Keep your language clear and concise, and focus on what makes you a great fit for the role. Remember, we’re looking for enthusiasm and a willingness to learn!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare thoughtful responses that reflect your understanding of the role and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
