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- Tasks: Welcome guests, assist with meals, and ensure rooms are perfect.
- Company: Join the friendly team at Premier Inn in Rubery.
- Benefits: Earn up to £12.56 per hour with discounts and complimentary breakfast.
- Why this job: No experience needed; start your career in hospitality with great perks!
- Qualifications: A fun personality and a passion for customer service.
- Other info: Flexible hours with opportunities for career growth.
Employer: Premier Inn
Location: Bromsgrove, Worcestershire
Salary: Competitive
Closing date: 27 Nov 2025
Sector: Hotel jobs, Housekeeping & Maintenance, Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Assistant
Job Type: Contract
Working 25 hours per week, paying up to £12.56 per hour. Immediate start, no experience needed.
- Pay Rate: Up to £12.56 per hour
- Contract Type: Fixed Term until 28/02/26
- Hours: 16 hours per week across 4 days – evenings and weekends included
- Location: Premier Inn Birmingham South (Rubery), Great Park, Ashbrook Drive, Parkway, B45 9FP
Why you'll love it here:
- Training and support: Warm welcome and simple administration system, plus opportunities for a clear career path.
- Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save‑as‑you‑earn scheme.
- Discounts: Money off shops, utility bills, travel, cinema trips, supermarkets and more.
- Breakfast on us: Complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
As the friendly face of our hotel, use your fun personality and customer‑service skills to welcome guests, help them rest easy from check‑in, assist with cocktail service or meals, and work with housekeeping to ensure rooms are perfect.
Ground Floor Team Member - Rubery employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member - Rubery
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think of scenarios where you can showcase your personality and how you'd handle guest interactions. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! Even if the job doesn’t require formal attire, looking smart and presentable shows that you care about the position. Plus, it’ll boost your confidence when you walk into that interview.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, you can keep an eye on any updates or new roles that pop up!
We think you need these skills to ace Ground Floor Team Member - Rubery
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer-service skills. Remember, we’re looking for that friendly face!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant experience or skills that align with what we’re looking for in a Ground Floor Team Member. It shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, and avoid unnecessary jargon. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your Personality
As a Ground Floor Team Member, your personality is key! Be ready to showcase your fun and friendly side during the interview. Practice answering questions with enthusiasm and warmth, as this role is all about customer service and making guests feel welcome.
✨Prepare for Common Questions
Think about common interview questions related to hospitality, such as how you would handle a difficult guest or what excellent customer service means to you. Prepare specific examples from your past experiences, even if they’re from different roles, to demonstrate your skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for career advancement, or what a typical day looks like for a Ground Floor Team Member. This shows that you’re engaged and serious about the position.