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- Tasks: Welcome guests and provide excellent customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
- Other info: Enjoy a supportive team environment with great perks.
Ground Floor Team Member – Nantwich
Employer
Premier Inn
Location
Nantwich, Cheshire
Salary
Competitive
Closing date
4 Nov 2025
Sector
Restaurant, Catering & Hospitality jobs, Waiting Staff, Retail jobs, Retail Assistant, Retail Customer Service Assistant
Job Type
Contract
Job Details
We\’re currently recruiting in our Crewe (Nantwich) Premier Inn. Working 15 hours per week, paying up to £12.56 per hour.
Ground Floor Team Member – Crewe (Nantwich) Premier Inn
Come and be a Front of House Team Member at Crewe (Nantwich) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Permanent – we don\’t do zero hours contracts!
HOURS:
15 hours per week
LOCATION:
221 Crewe Rd, Crewe, Willaston, Nantwich CW5 6NE
Why you\’ll love it here:
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Crewe (Nantwich) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
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Ground Floor Team Member - Nantwich employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member - Nantwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about how you can make guests feel welcome. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re tech-savvy and keen to join the team at Premier Inn. Don’t miss out on this chance!
We think you need these skills to ace Ground Floor Team Member - Nantwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people smile!
Keep It Simple: We love a straightforward application! Keep your language clear and concise, and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn in Nantwich.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you handle difficult customers or work in a team. Prepare specific examples from your past experiences, even if they’re from school or other jobs, to demonstrate your skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
