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- Tasks: Welcome guests and provide friendly service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and complimentary breakfast.
- Why this job: No experience needed; immediate start in a fun, dynamic environment.
- Qualifications: Strong customer service skills and a friendly, team-oriented approach.
- Other info: Flexible hours with clear career pathways and inclusive culture.
The predicted salary is between 12 - 13 £ per hour.
We are currently recruiting in our Christchurch West Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Christchurch. As the friendly face of our hotel, use your customer service skills to welcome guests and help them rest easy from the moment they check in – whether you’re making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
HOURS: 16 hours a week
LOCATION: Christchurch West Premier Inn
What you’ll do:
- Welcome guests and provide friendly, efficient service at the front of house
- Assist with food and beverage service, including making a cocktail and serving meals as required
- Coordinate with the housekeeping team to ensure rooms are prepared to standard
- Contribute to a positive guest experience and uphold brand standards
Qualifications & Requirements:
- We welcome applicants with all levels of experience — immediate start, no experience needed.
- Strong customer service and communication skills
- Team player with a friendly, engaging approach
- Ability to work flexibly, including weekends and evenings if required
Benefits & Perks:
- Training and support: A warm welcome and simple administration system to help you from day one, with clear career pathways
- Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals in Whitbread restaurants
- Pension and savings schemes: Company pension and Save As You Earn scheme
- Discounts: Money off shops, utilities, travel, cinema, supermarkets and more
- Breakfast on us: Complimentary Premier Inn breakfast for 2
Inclusion & Diversity:
We believe everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Ground Floor Team Member - Christchurch employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member - Christchurch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly approach. Whether it’s serving a meal or mixing a cocktail, showing off your people skills can really set you apart.
✨Tip Number 3
Dress to impress! Even if the job doesn’t require formal attire, looking neat and presentable can make a great first impression. It shows that you care about the role and are ready to represent the brand positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of landing that Front of House Team Member position at Christchurch West Premier Inn.
We think you need these skills to ace Ground Floor Team Member - Christchurch
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging side. Remember, we’re all about customer service, so a warm tone goes a long way.
Highlight Your Skills: Even if you don’t have direct experience, think about any customer service skills you’ve picked up in other jobs or situations. Whether it’s teamwork, communication, or problem-solving, make sure to mention these in your application. We love a can-do attitude!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. If you’ve got a knack for making cocktails or serving meals, shout about it! Tailoring your application shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need right there. Plus, it helps us keep track of your application better. So, what are you waiting for? Get applying!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Team Member entails. Familiarise yourself with the responsibilities like welcoming guests, serving food and drinks, and working with the housekeeping team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, think of examples from your past experiences where you've provided excellent service. Even if you don't have direct experience, consider times when you've helped someone or worked in a team. Be ready to share these stories during your interview!
✨Be Friendly and Engaging
As the friendly face of the hotel, your personality matters! Practice being warm and approachable in your responses. Smile, maintain eye contact, and use positive body language. This will not only help you connect with the interviewer but also demonstrate the kind of vibe you'd bring to the team.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have a chance to ask questions. Use this opportunity to show your enthusiasm for the role. Ask about training opportunities, team dynamics, or what a typical day looks like. This shows you're keen to learn and be part of the team!
