At a Glance
- Tasks: Welcome guests and provide excellent customer service at Trowbridge Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until 08/01/2026 with no zero hours contracts.
- Why this job: No experience needed; immediate start with clear career progression opportunities.
- Qualifications: A fun personality and passion for customer service.
Come and be a Front of House Team Member at Trowbridge Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £12.56 per hour
CONTRACT TYPE Fixed Term until 08/01/2026 – we don’t do zero hours contracts!
HOURS 9 hours per week
LOCATION St Stephens Place, Trowbridge, BA14 8AH
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Trowbridge Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Trowbridge employer: Premier Inn
At Trowbridge Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you’ll find a rewarding environment that encourages personal and professional growth. Join us and enjoy a warm welcome, competitive pay, and the chance to be part of the UK's leading hospitality business.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Trowbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Trowbridge Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Show off your personality! As a Front of House Team Member, being friendly and approachable is key. Don’t be afraid to let your fun side shine through in your interactions with the team and during the interview.
✨Tip Number 3
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Trowbridge Premier Inn!
We think you need these skills to ace Ground Floor Team Member in Trowbridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly in hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple:We appreciate a straightforward application. Stick to clear language and avoid jargon. Just be yourself and communicate why you’d be a great fit for our Trowbridge Premier Inn team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, using examples from any past experiences, even if they’re not directly related to hospitality.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask them. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage and leave a lasting impression!
