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- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a free breakfast for two.
- Why this job: No experience needed; immediate start with a fun team atmosphere.
- Qualifications: A friendly personality and a passion for customer service.
- Other info: Flexible hours with a clear career path and great perks.
Come and be a Front of House Team Member at Premier Inn in Manchester Airport (M56/J6) Runger Lane South. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £12.56 per hour
Contract Type: Fixed Term
Hours: 15 hours per week across 3 days – evenings and weekends included
Location: Premier Inn Manchester Airport (M56/J6) Runger Lane South, Runger Lane, Wilmslow Road, Manchester Airport, M90 5DL
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Manchester Airport (M56/J6) Runger Lane South as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or checking someone in, be ready to showcase how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly at StudySmarter. Plus, it gives you a chance to explore more about the role and the benefits we offer. Don’t miss out on the opportunity to join our fantastic team!
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your fun personality shine through. Remember, you're applying for a role where customer service is key, so a friendly tone can make all the difference.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any skills that relate to customer service. Whether it’s teamwork, communication, or problem-solving, make sure to mention them in your application. We love seeing how you can contribute!
Keep It Simple and Clear: We appreciate straightforward applications. Avoid jargon and keep your sentences clear. This makes it easier for us to see why you’d be a great fit for our Front of House team at Premier Inn.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in desk. This will demonstrate your problem-solving skills and readiness to jump into the role.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.