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- Tasks: Welcome guests and provide top-notch customer service at Cardiff Bay Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Why this job: Immediate start with no experience needed and clear career progression opportunities.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Enjoy a supportive environment with great perks and discounts on travel and meals.
Front of House – Cardiff North Premier Inn
Come and be a Front of House Team Member at Premier Inn in Cardiff. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE
Up to £12.56 per hour
CONTRACT TYPE
Fixed Term Contract until 28/02/2026
HOURS
15 hours per week
LOCATION
Premier Inn Cardiff North, Pentwyn Road, Cardiff, CF23 7XH
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Cardiff North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Cardiff Bay Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly side. Whether it’s serving a meal or checking in a guest, being prepared will give you the confidence to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you go for your interview. It shows you care about the role and are ready to represent the hotel in style.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of getting noticed and landing that job at Cardiff Bay Premier Inn. Don’t miss out!
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can bring a friendly vibe to our team.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for the Cardiff Bay Premier Inn team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Cardiff Bay Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Ground Floor Team Member, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Whether it’s a friendly interaction or resolving an issue, be ready to share these stories during your interview to demonstrate your skills.
✨Dress the Part
Even though the role is front of house, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, career progression, or the team culture. Asking thoughtful questions shows your enthusiasm for the role and helps you determine if it's the right fit for you.