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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our new hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with great discounts and a pension scheme.
- Why this job: No experience needed; immediate start and clear career progression.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Enjoy a complimentary breakfast for 2 when you join us!
Overview
Front of House – Premier Inn Hastings Town Centre hotel New Site Opening
Come and be a Front of House Team Member at Premier Inn Hastings Town Centre hotel New Site Opening. As the friendly face of our hotel, use your customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay
Up to £12.56 per hour
Contract
Permanent – we don’t do zero hours contracts!
Hours
8 – 15 hours per week
Location
Premier Inn Hastings Town Centre hotel, 11-13 Cornwallis St, Hastings, East Sussex, TN34 1ST
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Hastings Town Centre hotel as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Ground Floor - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're tech-savvy and ready to embrace the digital side of hospitality!
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming nature that fits perfectly with our Front of House vibe.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it’s informal. Whether it’s helping friends or family, or any previous jobs, we love to see how you can make guests feel at home!
Keep It Simple and Clear: We appreciate straightforward applications. Use clear language and avoid jargon. Just be yourself and communicate why you’re excited about joining our team at Premier Inn Hastings Town Centre!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Think of examples from your past experiences where you've gone above and beyond for someone. Even if you don’t have formal experience, consider times when you’ve helped friends or family – it all counts!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the role. Aim for a polished look that reflects the hospitality environment.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare a few thoughtful ones that show your enthusiasm for the role and the company. For example, ask about training opportunities or what a typical day looks like for a Front of House Team Member.