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For Companies At a Glance
- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Why this job: No experience needed; start your career in a friendly environment.
- Qualifications: Passion for customer service and teamwork.
- Other info: Immediate start with clear career progression opportunities.
Overview
Front of House – Peterborough North Premier Inn
Come and be a Front of House Team Member at Premier Inn in Peterborough North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Details
- PAY RATE: Up to £12.56 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 16 hours per week across 4 days – weekends included
- LOCATION: Premier Inn Peterborough North, 1023 Lincoln Road, Walton, Peterborough, PE4 6AH
Reasons to love it
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Peterborough North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Ground Floor Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it shows us that you're keen on joining our team. Plus, you'll get updates on your application status right away!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly side and passion for customer service. Remember, we’re looking for someone who can make our guests feel welcome!
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant skills or experiences, even if they’re from different jobs. We love seeing how your unique background can contribute to our team at Premier Inn!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and concise. Stick to the point and avoid unnecessary fluff. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have direct experience, consider times when you’ve helped someone or provided excellent service in other settings.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does good customer service mean to you?'. Practising your responses can help you feel more confident during the interview. Remember, they want to see how you think on your feet!
✨Dress the Part
Even though the role is front of house, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about joining their team. A neat appearance can set a positive tone right from the start.
