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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive environment with great perks and discounts.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A fun personality and a passion for customer service.
Ground Floor Team Member – Inverness West Premier Inn
Come and be a Front of House Team Member at Inverness West Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay rate
Up to £12.56 per hour
Contract type
Permanent – we don’t do zero hours contracts!
Hours
30 hours per week
Location
Glenurquhart Rd, Inverness IV3 5TD
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Inverness West Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Ground Floor Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Whether it’s serving a meal or checking in guests, be ready to demonstrate how you’d handle different situations.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and showing that you care about your appearance reflects your professionalism and readiness to join the team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after your application – a quick email can show your enthusiasm!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Simple: We appreciate straightforward applications. Keep your language clear and concise, and avoid jargon. This helps us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great customer service in other roles or situations. Share specific examples that demonstrate your ability to connect with people and handle requests effectively.
✨Ask Questions About the Role
Prepare some questions to ask the interviewer about the team dynamics and what a typical day looks like. This shows your genuine interest in the position and helps you understand how you can fit into their team.
✨Be Ready for Practical Scenarios
Since this role involves various tasks like serving meals and checking in guests, be prepared for situational questions. Think about how you would handle different scenarios, such as a guest complaint or a busy check-in period, to showcase your problem-solving skills.