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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and passion for customer service.
- Other info: Enjoy a supportive team environment with great perks and discounts.
Front of House – Ipswich Town Centre (Quayside) Premier Inn
Come and be a Front of House Team Member at Premier Inn in Ipswich. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE
Up to £12.56 per hour
CONTRACT TYPE
Permanent – we don’t do zero hours contracts!
HOURS
12 hours per week
LOCATION
Ipswich Town Centre (Quayside) Premier Inn
33 Key St, Ipswich, IP4 1BZ
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Ipswich Town Centre (Quayside) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Ground Floor Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Whether it’s serving a meal or checking in guests, be ready to demonstrate how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track your progress and get you started on your journey with Premier Inn. Plus, you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you’d make guests feel welcome.
Keep It Simple: We love straightforward applications. Stick to clear and concise language, and make sure to highlight any relevant experience or skills, even if it’s just from everyday life. Remember, no experience is needed for this role!
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Mention specific aspects of the job description that excite you, like working with the housekeeping team or serving meals. This shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy interacting with people.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more at ease and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm and helps you gauge if the role is right for you.