Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until April 2026 with 16 hours per week.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and passion for customer service.
Front of House – Dumbarton/Loch Lomond Premier Inn
Come and be a Front of House Team Member at Dumbarton/Loch Lomond Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay Rate
Up to £12.56 per hour
Contract Type
Fixed Term – until 20/05/2026
Hours
20 hours per week
Location
Lomondgate Drive, Dumbarton, West Dumbarton, G82 2QU
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Dumbarton/Loch Lomond Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
#J-18808-Ljbffr
Ground Floor - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you go for your interview. It shows that you care about the opportunity and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest roles and updates, plus it shows us you’re keen to be part of the Premier Inn experience.
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills: Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories in your application to show us you’ve got what it takes to be a Front of House Team Member.
Keep It Simple and Clear: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so get to the point while still being friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy interacting with people.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult guest or work as part of a team. Prepare specific examples from your past experiences, even if they’re not directly related to hospitality, to demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask them. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.