At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive team environment and great perks!
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
Overview
Front of House – Crewe Central – Hotel
Come and be a Front of House Team Member at Premier Inn in Crewe Central. As the friendly face of our hotel, use your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal, or coordinating with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Details
Pay rate: Up to £13.06 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 24 hours per week
Location: Weston Rd, Crewe CW1 6FX
What you’ll do
Join our team at Premier Inn Crewe Central as a Front of House Team Member and apply your passion for customer service to its full potential.
Benefits
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start, plus opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Pension and saving schemes: Company pension and Save As You Earn scheme.
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
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Ground Floor - Team Member in Crewe employer: Premier Inn
At Crewe (Nantwich) Premier Inn, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. With comprehensive training, clear career progression opportunities, and fantastic employee benefits like discounts on accommodation and meals, we ensure that our staff feel valued and motivated. Join us to be part of a leading hospitality brand that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Crewe
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Show off your personality! As a Front of House Team Member, your fun and friendly vibe is key. Don’t be shy about letting your true self shine during the interview – it’s all about making that personal connection with the hiring team.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This will help you get comfortable with common questions and allow you to showcase your customer service skills in a relaxed setting before the real deal.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Crewe (Nantwich) Premier Inn!
We think you need these skills to ace Ground Floor - Team Member in Crewe
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you’d make guests feel welcome.
Keep It Simple:We love straightforward applications. Stick to clear and concise language, and make sure to highlight any relevant experience, even if it’s just from everyday life. Remember, no experience is needed for this role!
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Mention specific aspects of the job description that excite you, like working with the housekeeping team or serving meals. It shows us you’re genuinely interested!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Role-Specific Questions
Think about the day-to-day tasks of a Front of House Team Member. Prepare for questions about handling guest inquiries, working with the housekeeping team, or even making cocktails. Having specific examples ready will show you’re serious about the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
