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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with great discounts and a complimentary breakfast.
- Why this job: No experience needed; start your career in a fun and friendly environment.
- Qualifications: A passion for customer service and a friendly personality.
- Other info: Fixed term contract with clear career progression opportunities.
Overview
Front of House – Premier Inn Glasgow Pacific Quay (SECC)
Come and be a Front of House Team Member at Premier Inn Glasgow Pacific Quay (SECC). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Details
- PAY RATE: Up to £12.56 per hour
- CONTRACT TYPE: Fixed Term until 05/01/2026 – we don’t do zero hours contracts!
- HOURS: 25 hours per week
- LOCATION: Pacific Quay, Glasgow G51 1DZ
Benefits
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Glasgow Pacific Quay (SECC) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Ground Floor Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s handling a complaint or serving a meal, showing off your skills can really make you stand out.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to apply directly. Plus, it shows that you’re proactive and keen to join our team at Premier Inn Glasgow Pacific Quay. Don’t miss out on this opportunity!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experiences or skills, even if they’re from outside the hospitality industry. We love seeing how your unique background can bring something special to our team!
Keep It Simple: We appreciate a straightforward application. Keep your language clear and concise, and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team at Premier Inn Glasgow Pacific Quay!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think of times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle various situations with ease.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows that you’re engaged and eager to learn more about the role and the team. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.
