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- Tasks: Welcome guests and provide top-notch customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 32 hours per week and great team support.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Ground Floor Team Member at Gravesend Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 32 hours per week
LOCATION: Wrotham Rd, Gravesend DA11 7LF
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Gravesend Central Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Gravesend employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Gravesend
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview and demonstrate your passion for great service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the friendly face of the hotel.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows that you’re tech-savvy and ready to embrace the simple systems we have in place to support you from day one.
We think you need these skills to ace Ground Floor Team Member in Gravesend
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple: Don’t overcomplicate things! A clear and straightforward application is always appreciated. Use simple language and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining us at Gravesend Central Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult customers or work in a team. Prepare specific examples from your past experiences, even if they’re not directly related to hospitality. This will demonstrate your problem-solving skills and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.