Guest Experience Associate (20h/wk) – Immediate Start in Gloucester

Guest Experience Associate (20h/wk) – Immediate Start in Gloucester

Gloucester Full-Time 26000 - 27000 £ / year (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Welcome guests and provide top-notch service in a friendly environment.
  • Company: Join the Premier Inn team at Gloucester Quayside.
  • Benefits: Earn up to £13.06 per hour with amazing discounts and perks.
  • Other info: Enjoy a complimentary breakfast on your first day!
  • Why this job: Kickstart your career with training and opportunities for growth.
  • Qualifications: No experience needed, just a positive attitude and willingness to learn.

The predicted salary is between 26000 - 27000 £ per year.

Gloucester (Quayside), St Ann's Way, Gloucester, Gloucestershire, United Kingdom

Working 20 hours per week. Pay up to £13.06 per hour. Immediate start. No experience needed.

What you’ll do:

  • Welcome guests and represent the hotel with a friendly attitude.
  • Assist guests with any needs from check‑in onwards – e.g., preparing cocktails, serving meals, or coordinating with housekeeping to ensure rooms are ready.
  • Support the team in providing excellent customer service.

Why you’ll love it here:

  • Training and support with a simple administration system and opportunities for career progression.
  • Whitbread Benefits card – up to 60% off Premier Inn rooms and 25% off meals in Whitbread restaurants.
  • Company pension and save‑as‑you‑earn scheme.
  • Discounts on shopping, utilities, travel, cinema, supermarkets, and more.
  • Complimentary Premier Inn breakfast for two on the first day.

Pay and conditions:

  • Pay Rate: Up to £13.06 per hour
  • Hours: 20 hours per week

Guest Experience Associate (20h/wk) – Immediate Start in Gloucester employer: Premier Inn

At Premier Inn Gloucester (Quayside), we pride ourselves on creating a welcoming and supportive work environment where every team member can thrive. With comprehensive training, career progression opportunities, and a range of fantastic benefits including substantial discounts and a complimentary breakfast on your first day, we ensure that our employees feel valued and motivated. Join us to be part of a dynamic team dedicated to delivering exceptional guest experiences in a vibrant location.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Associate (20h/wk) – Immediate Start in Gloucester

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their guest experience.

Tip Number 2

Practice your people skills! Since you'll be welcoming guests and assisting them, think about how you can showcase your friendly attitude. Role-play with a friend or family member to get comfortable with common scenarios you might face.

Tip Number 3

Dress to impress! Even if the job doesn’t require formal attire, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the hotel.

Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you’ll be one step closer to joining the team!

We think you need these skills to ace Guest Experience Associate (20h/wk) – Immediate Start in Gloucester

Customer Service
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly attitude and enthusiasm for the role.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience, even if it’s just helping friends or family with similar tasks!

Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for the Guest Experience Associate role.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and we’ll get your application in front of the right people straight away!

How to prepare for a job interview at Premier Inn

Show Your Friendly Side

As a Guest Experience Associate, your attitude is key! Make sure to smile and greet everyone warmly during the interview. Practise how you would welcome guests and handle their needs, as this will demonstrate your suitability for the role.

Know the Basics of Hospitality

Even if you don’t have experience, it’s helpful to understand what excellent customer service looks like. Research common hospitality scenarios, like handling guest complaints or serving food and drinks, so you can discuss them confidently in your interview.

Prepare Questions

Interviews are a two-way street! Think of some questions to ask about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview, reflecting the friendly and professional atmosphere of Premier Inn. This will help you feel more confident and show that you take the opportunity seriously.