At a Glance
- Tasks: Lead a dynamic team to create a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel brand with a friendly atmosphere.
- Benefits: Earn up to £13.86 per hour, enjoy discounts, and a clear career path.
- Other info: Flexible hours with great perks and opportunities for growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 13.86 - 13.86 £ per hour.
Duty Manager – Little Witcombe
We’re currently recruiting for a Duty Manager at the Premier Inn in Gloucester (Little Witcombe). The role requires 16 hours per week and pays up to £13.86 per hour.
About the role
As a Duty Manager you will lead our team to ensure every aspect of the hotel experience is welcoming, safe, and brilliant.
You will manage a reliable, high‑performing team and oversee health and safety standards, guest experience, and daily operations.
Responsibilities
- Lead and motivate the hotel team to deliver a welcoming and safe experience for guests.
- Oversee daily hotel operations, ensuring smooth service and guest satisfaction.
- Maintain health & safety standards and regulatory compliance.
- Provide exceptional customer service and address guest concerns promptly.
Qualifications
- Experience managing people, preferably in retail or a similar environment.
- Strong leadership, communication, and organisational skills.
- Ability to inspire and deliver outstanding customer experience.
- Immediate availability and dedication to a permanent role.
Compensation & hours
Pay rate: Up to £13.86 per hour (day shift). 16 hours a week on a permanent contract.
Benefits
Training and support with a clear career path and simple administration system.
- Whitbread Benefits Card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
- Pension and saving schemes.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Little Witcombe in Gloucester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Premier Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager - Little Witcombe in Gloucester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Premier Inn that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Premier Inn.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Premier Inn get a sense of who you are beyond your experience!
How to prepare for a job interview at Premier Inn
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Premier Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
