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- Tasks: Lead a team to deliver exceptional guest experiences and ensure smooth hotel operations.
- Company: Join a leading hotel chain known for its commitment to service excellence.
- Benefits: Enjoy competitive pay, permanent contract, discounts, and pension schemes.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Experience in leadership roles within retail or hospitality is essential.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 11 - 14 £ per hour.
A leading hotel chain is seeking a Duty Manager for their Gloucester site. In this role, you will lead a team to ensure exceptional service and smooth operations.
The ideal candidate will have experience in leadership within retail or hospitality, with strong organizational and communication skills.
The position offers a competitive pay rate of up to £13.36 per hour, a permanent contract, and numerous employee benefits including discounts and pension schemes.
Duty Manager — Lead Guest Experience & Operations (32h) in Gloucester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Guest Experience & Operations (32h) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and operations. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've led teams in the past, especially in high-pressure situations. This will help you stand out as a candidate who can handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Duty Manager — Lead Guest Experience & Operations (32h) in Gloucester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have in retail or hospitality. We want to see how you've successfully managed teams and ensured exceptional service in your previous roles.
Be Organised and Clear: Your written application should reflect your strong organisational skills. Keep it structured and easy to read, using clear headings and bullet points where necessary. This will help us quickly see why you're a great fit for the Duty Manager role.
Communicate Effectively: Since communication is key in this role, your application should demonstrate your ability to convey information clearly. Use a friendly yet professional tone, and don’t hesitate to share examples of how you've effectively communicated with guests and team members in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, do some research on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership experience. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure exceptional service.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle real-life scenarios in the hotel environment. Practice responses to situations like dealing with difficult guests or managing operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows you're engaged and serious about contributing to the hotel's success.
