Reception Team Member in Glasgow

Reception Team Member in Glasgow

Glasgow Full-Time 27100 - 27100 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Welcome guests with a smile and ensure their stay is perfect.
  • Company: Join the UK's leading hospitality business, Whitbread.
  • Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
  • Other info: Fixed term contract with 30 hours per week and no zero hours contracts.
  • Why this job: Kickstart your career in a fun, supportive environment with clear growth opportunities.
  • Qualifications: A passion for customer service and a friendly personality.

The predicted salary is between 27100 - 27100 £ per year.

Come and be a Receptionist at Glasgow Milngavie Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE: Up to £13.06 per hour

CONTRACT TYPE: Fixed Term Contract (until 13/08/2026) – we don’t do zero hours contracts!

HOURS: 30 hours per week

LOCATION: 103 Main St, Milngavie, Glasgow G62 6JQ

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Company pension and save as you earn scheme.
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:

Join our team at Glasgow Milngavie Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

Reception Team Member in Glasgow employer: Premier Inn

At Glasgow Milngavie Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you will thrive in a friendly environment where your customer service skills are celebrated. Enjoy fantastic benefits including discounts on accommodation and meals, a company pension scheme, and even a complimentary breakfast to kickstart your journey with us.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Team Member in Glasgow

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Think about scenarios where you can demonstrate your ability to handle different situations with a smile. Role-play with a friend or family member to get comfortable.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the hotel in style.

✨Tip Number 4

Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team at Glasgow Milngavie Premier Inn!

We think you need these skills to ace Reception Team Member in Glasgow

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Interpersonal Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: As a Reception Team Member, your personality is key! Let your fun side shine through in your application. We want to see how you can bring warmth and friendliness to our guests right from the start.

Highlight Customer Service Skills: Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!

Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the role at Glasgow Milngavie Premier Inn. Mention specific aspects of the job description that excite you and how you fit into our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Premier Inn

✨Show Off Your Personality

As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest checking in.

✨Know the Company

Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their goals.

✨Customer Service Scenarios

Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide excellent service, which is crucial for this role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Reception Team Member in Glasgow
Premier Inn
Location: Glasgow

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