At a Glance
- Tasks: Be the friendly face of Premier Inn, ensuring guests feel at home during their stay.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and get complimentary breakfast.
- Other info: Flexible hours and a chance to work in a vibrant city centre location.
- Why this job: Perfect for those who love customer service and want to create memorable experiences.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 12 - 13 £ per hour.
Premier Inn is seeking a friendly Receptionist for their Glasgow City Centre location. You will be the welcoming face of the hotel, using your customer service skills to ensure guests feel at home from check-in to their stay.
This is a fixed-term contract offering flexible hours at a pay rate of up to £13.06 per hour. Employees enjoy benefits including discounts on stays and meals, a company pension scheme, and complimentary breakfast for new joiners.
Guest-Facing Receptionist – Glasgow City Centre employer: Premier Inn
Premier Inn is an excellent employer, offering a vibrant work culture where team members are valued and supported. With flexible hours, competitive pay, and a range of benefits including discounts on stays and meals, as well as a company pension scheme, employees have ample opportunities for growth and development in the hospitality industry, all while working in the heart of Glasgow City Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Facing Receptionist – Glasgow City Centre
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you can make guests feel at home, so think of examples from your past experiences where you've gone above and beyond for someone.
✨Tip Number 2
Dress the part! First impressions matter, especially in a guest-facing role. We recommend wearing smart-casual attire that reflects the welcoming vibe of Premier Inn. It shows you’re serious about the position.
✨Tip Number 3
Prepare some questions to ask us about the role or the company culture. This not only shows your interest but also helps you figure out if this is the right fit for you. Plus, it makes the conversation flow more naturally!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Guest-Facing Receptionist – Glasgow City Centre
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly nature shine through! We want to see how you can be the welcoming face of our hotel, so don’t be afraid to show a bit of your character.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We’re looking for someone who can make guests feel at home, so share any relevant stories or skills that demonstrate your ability to connect with people.
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you’re excited about working at Premier Inn and how you can contribute to creating a great experience for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Premier Inn
✨Show Off Your People Skills
As a Guest-Facing Receptionist, your ability to connect with guests is key. Be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a guest's experience around or went the extra mile.
✨Know the Company Inside Out
Before the interview, do your homework on Premier Inn. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Practice Common Interview Questions
Prepare for typical questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in a guest-facing role. Dress smartly and professionally to reflect the welcoming atmosphere of Premier Inn. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
