At a Glance
- Tasks: Be the welcoming face for guests and ensure a smooth check-in experience.
- Company: Join Premier Inn, a leading hospitality brand known for its friendly service.
- Benefits: Enjoy discounts with a Whitbread Benefits card, a pension scheme, and free breakfast for two.
- Other info: Part-time role with flexible hours and a fixed term contract until 2026.
- Why this job: Make guests feel at home while gaining valuable customer service experience.
- Qualifications: No specific qualifications required, just a friendly attitude and great communication skills.
The predicted salary is between 27000 - 27000 € per year.
Premier Inn is looking for a Reception Team Member at their Abergavenny location. This role requires 16 hours of work per week, with a pay rate of up to £13.06 per hour. You will be the friendly face for guests checking in, ensuring they feel welcomed and supported from the moment they arrive.
Key perks include:
- A Whitbread Benefits card for discounts
- A company pension scheme
- Complimentary breakfast for two upon joining
This is a fixed term contract valid until 24/09/2026.
Reception & Guest Experience Specialist PartTime Abergavenny in Gilwern employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive and friendly work environment where you can thrive as a Reception & Guest Experience Specialist. With competitive pay, a range of employee benefits including discounts through the Whitbread Benefits card, and opportunities for personal growth, you'll be part of a team that values your contributions and prioritises guest satisfaction in the beautiful setting of Abergavenny.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Guest Experience Specialist PartTime Abergavenny in Gilwern
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios, as this role is all about making guests feel welcomed and supported. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Wear something smart and approachable to show that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception & Guest Experience Specialist PartTime Abergavenny in Gilwern
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring a friendly vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Reception & Guest Experience Specialist role. Highlight any relevant experience you have in customer service or hospitality, and explain how it makes you a great fit for us at Premier Inn.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Reception & Guest Experience Specialist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a welcoming atmosphere.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the company. Plus, it sets the tone for how you’ll present yourself to guests.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
