At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn, known for its supportive culture.
- Benefits: Enjoy discounts, a pension scheme, and career growth opportunities.
- Other info: Immediate start with flexible hours and a clear career path.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading teams, preferably in retail or customer service.
The predicted salary is between 29000 - 30000 € per year.
Come and be a Duty Manager at Chatham / Gillingham (Victory Pier) Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour (day shift)
- CONTRACT TYPE: Fixed Term - until 31/08/2026
- HOURS: 16 hours a week
- LOCATION: Blake Avenue, Gillingham, Kent, ME7 1GB
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Chatham / Gillingham (Victory Pier) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel - Duty Manager in Gillingham employer: Premier Inn
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can shine. With comprehensive training, clear career progression, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions. Join us at our Chatham / Gillingham location, where you can lead a dedicated team and make a real impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel - Duty Manager in Gillingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality during the interview! Premier Inn values a welcoming atmosphere, so let your passion for customer service shine through. Share stories that highlight your leadership skills and how you’ve inspired others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Hotel - Duty Manager in Gillingham
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your experience in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn.
Be Personable:Remember, we’re all about outstanding customer experience! Use your application to showcase your communication skills and how you connect with people. A friendly tone can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Experience
Since the role requires strong leadership skills, prepare specific examples from your past experiences where you've successfully led a team. Highlight situations where you inspired others or improved team performance, as this will demonstrate your capability to manage a high-performing team.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of examples where you provided outstanding customer service or resolved complaints effectively. This will showcase your ability to maintain the high standards expected at Premier Inn.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the Duty Manager role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
