At a Glance
- Tasks: Greet guests and ensure they feel welcome from check-in to check-out.
- Company: Leading hotel chain in Solihull with a supportive environment.
- Benefits: Competitive salary up to £12.56 per hour and clear career progression.
- Why this job: Join a friendly team and make guests feel at home every day.
- Qualifications: No prior experience needed; training provided.
- Other info: Flexible 15-hour work week with opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
A leading hotel chain in Solihull is looking for a Front of House Team Member. In this role, you'll greet guests, ensuring they feel welcome from check-in to check-out.
Responsibilities include:
- Preparing drinks
- Serving meals
- Collaborating with housekeeping
Training will be provided, and no prior experience is required. This position offers a competitive salary of up to £12.56 per hour for 15 hours per week in a supportive environment featuring clear career progression opportunities.
Front of House Team Member – Solihull Hotel (15h) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member – Solihull Hotel (15h)
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their front of house experience.
✨Tip Number 2
Practice your greeting skills! Since you'll be the first point of contact for guests, a warm and friendly approach is key. Try role-playing with a friend to get comfortable with welcoming guests and handling any questions they might have.
✨Tip Number 3
Don’t underestimate the power of body language. Smile, maintain eye contact, and use open gestures when interacting with guests. This will help create a welcoming atmosphere and make guests feel at home right from check-in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team members who are ready to jump in and make a difference in our guests' experiences.
We think you need these skills to ace Front of House Team Member – Solihull Hotel (15h)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hotel industry.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Team Member role. Mention any relevant customer service experience, even if it’s informal!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do a bit of research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This shows genuine interest and helps you answer questions more confidently.
✨Practice Your Greeting Skills
As a Front of House Team Member, first impressions are key. Practice how you would greet guests and make them feel welcome. You could even role-play with a friend to get comfortable with your approach.
✨Highlight Your Team Spirit
Collaboration is crucial in this role. Think of examples from past experiences where you worked well in a team, even if it was in a different context. Be ready to share these stories during your interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities or how the team collaborates with housekeeping. It shows you're engaged and thinking about your future in the role.