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- Tasks: Welcome guests, serve meals, and maintain room standards in a vibrant hotel environment.
- Company: Join a leading hotel chain known for its excellent service and friendly atmosphere.
- Benefits: Earn up to £12.56 per hour, enjoy discounts, and benefit from a pension scheme.
- Why this job: Perfect for those who love interacting with people and want flexible evening/weekend hours.
- Qualifications: No experience needed; just bring your friendly attitude and customer service skills.
- Other info: Permanent position with training provided and opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
A leading hotel chain is seeking a Front of House Team Member at their Malvern location. This role involves welcoming guests, serving meals, and maintaining room standards.
The ideal candidate should possess a friendly demeanor and good customer service skills. No prior experience is necessary, and training will be provided.
The position is permanent with a pay rate of up to £12.56 per hour for 10 hours a week, offering various employee benefits including discounts and a pension scheme.
Front of House Team Member — Guest Focus, Evenings/Weekends employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member — Guest Focus, Evenings/Weekends
✨Tip Number 1
Make sure to showcase your friendly personality during interviews. We want to see that you can create a welcoming atmosphere for guests, so let your natural charm shine through!
✨Tip Number 2
Practice common interview questions related to customer service. We can help you prepare by providing tips on how to respond effectively and demonstrate your commitment to guest satisfaction.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and we want you to look the part of a Front of House Team Member. A neat appearance shows you take the role seriously.
✨Tip Number 4
Apply through our website for a smoother process. We’ve made it easy for you to submit your application and get noticed by the hiring team. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Team Member — Guest Focus, Evenings/Weekends
Some tips for your application 🫡
Show Your Friendly Side: Since this role is all about welcoming guests, make sure your application reflects your friendly and approachable personality. Use a warm tone in your writing to show us you’re the perfect fit for our team!
Highlight Customer Service Skills: Even if you don’t have prior experience, think about any situations where you've provided great service or helped someone out. Share those stories in your application to demonstrate your customer service skills!
Be Clear and Concise: We love a well-structured application! Keep your sentences clear and to the point. This shows us that you can communicate effectively, which is key in a Front of House role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Friendly Side
As a Front of House Team Member, your friendly demeanour is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice common greetings and responses to ensure you come across as approachable and enthusiastic about welcoming guests.
✨Demonstrate Customer Service Skills
Even if you don’t have prior experience, think of examples from your life where you've provided great service or helped someone out. Be ready to share these stories during the interview to showcase your natural ability to connect with people and handle customer needs.
✨Research the Hotel Chain
Familiarise yourself with the hotel chain’s values and mission. Knowing what they stand for will help you align your answers with their expectations. It also shows that you’re genuinely interested in being part of their team, which can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or what a typical day looks like. Asking insightful questions not only shows your interest but also helps you determine if this role is the right fit for you.
