At a Glance
- Tasks: Welcome guests and provide excellent customer service in a fun environment.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Competitive pay, discounts, pension schemes, and free breakfast for two.
- Other info: Enjoy a clear career path and supportive training from day one.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed.
- Qualifications: A friendly personality and passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
We are recruiting at our Warwick Premier Inn. Working 15 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Premier Inn in Warwick. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract until 31/08/2026 - we don't do zero hours contracts!
HOURS: 15 hours per week
LOCATION: Opus 40, Haywood Rd, Warwick CV34 5AH
Why you'll love it here:
- Training and support: We have a warm welcome and simple administration system to use that will make your job easier from the start, plus the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do: Join our team at Premier Inn Warwick as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Front of House Team Member (15h/wk, Fixed Term) – Warwick employer: Premier Inn
At Premier Inn in Warwick, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With competitive pay, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals. Join us to be part of a friendly team that prioritises your growth and well-being in the heart of Warwickshire.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member (15h/wk, Fixed Term) – Warwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the opportunity and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! It's the easiest way to get your application noticed. Plus, it gives you a chance to explore more about the role and the perks that come with being a Front of House Team Member at Premier Inn.
We think you need these skills to ace Front of House Team Member (15h/wk, Fixed Term) – Warwick
Some tips for your application 🫡
Show Your Personality:When you're applying for a Front of House Team Member role, let your fun personality shine through! We want to see how you can bring a smile to our guests' faces, so don’t be afraid to show us who you are in your application.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any customer service experience or skills that relate to the role. We love seeing how your background fits with what we’re looking for!
Keep It Simple and Clear:We appreciate a straightforward application. Use clear language and avoid jargon. This helps us understand your experience and enthusiasm without getting lost in complicated wording.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s quick and easy, and ensures your application lands right where it needs to be. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Make sure to let your fun and friendly side shine during the interview. Smile, engage with your interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewer but also help you understand how you can contribute to their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a guest feel special. This shows you’re ready for the role!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This demonstrates your interest in the position and helps you gauge if it’s the right fit for you.