At a Glance
- Tasks: Be the friendly face welcoming guests and ensuring a pleasant stay.
- Company: Join Premier Inn, a leader in hospitality with a focus on customer service.
- Benefits: Earn up to £13.06 per hour, plus discounts at Whitbread restaurants and shops.
- Other info: Fixed-term contract for 20 hours per week with flexible shifts.
- Why this job: Kickstart your career in hospitality with training and support for growth.
- Qualifications: Great customer service skills and a positive attitude.
The predicted salary is between 27000 - 27000 £ per year.
Premier Inn is seeking a Ground Floor Team Member at Stoke (Trentham Gardens). Be the friendly face greeting guests and using your customer service skills to ensure a pleasant stay.
The role offers a pay rate of up to £13.06 per hour with training and support for career growth. Enjoy company benefits, including discounts at Whitbread restaurants and shops.
This is a fixed-term contract for 20 hours per week.
Front of House Pro – Stoke (Trentham Gardens) employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With competitive pay rates and benefits such as discounts at Whitbread restaurants and shops, employees can enjoy a rewarding experience while contributing to a welcoming environment for guests at our Stoke (Trentham Gardens) location.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Pro – Stoke (Trentham Gardens)
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest inquiries or complaints. Being prepared will help you shine during the interview and demonstrate your ability to create a pleasant stay for guests.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a front-of-house role. Show them you’re ready to represent their brand from the moment you walk through the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front of House Pro – Stoke (Trentham Gardens)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about being the friendly face for our guests!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Pro role. Highlight your customer service skills and any relevant experience that shows you can create a pleasant stay for our guests. We love seeing how you connect with our job description!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see why you’d be a great fit for the team at Stoke (Trentham Gardens).
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re in!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and their values. Understanding their commitment to customer service will help you align your answers with what they’re looking for in a Ground Floor Team Member.
✨Showcase Your Customer Service Skills
Since this role is all about being the friendly face for guests, prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to create a pleasant stay for guests.
✨Dress the Part
First impressions matter! Make sure to dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about training opportunities or how success is measured in the role. This shows your interest in growth and commitment to the position.
