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- Tasks: Welcome guests, serve meals, and ensure top-notch service.
- Company: Leading UK hospitality business with a focus on guest experience.
- Benefits: Enjoy discounts, pension scheme, and complimentary meals.
- Other info: Permanent role with 30 hours per week at up to £13.06 per hour.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: No experience needed; training and support provided.
The predicted salary is between 20000 - 25000 £ per year.
A leading UK hospitality business is looking for a Front of House Team Member at its Reading Central location. This role involves welcoming guests, serving meals, and ensuring a high standard of service. No experience is required, and support will be provided for training.
Employees enjoy various benefits including:
- Discounts
- Pension scheme
- Complimentary meals
This permanent position offers 30 hours of work per week at a rate of up to £13.06 per hour.
Front of House Pro: Guest Experience & Service employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Pro: Guest Experience & Service
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Pro, you'll be interacting with guests all the time. Role-play with a friend or family member to get comfortable with welcoming guests and handling any questions they might have.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Front of House Pro: Guest Experience & Service
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and your passion for providing great guest experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and interests align with the Front of House role. Mention any relevant experiences, even if they’re not directly in hospitality, that showcase your ability to connect with people.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research the hospitality business. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to connect with guests is crucial. Think of examples from your past experiences where you've provided excellent customer service or resolved conflicts. Be ready to share these stories during the interview to demonstrate your interpersonal skills.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how they measure guest satisfaction. Asking insightful questions shows that you're engaged and eager to learn more about the role.
✨Dress for Success
Even though this role is in hospitality, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity, setting a positive tone right from the start.