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For Companies At a Glance
- Tasks: Welcome guests and assist with check-in/check-out at a busy airport hotel.
- Company: Join a leading hotel chain known for its excellent service.
- Benefits: Enjoy competitive pay, discounts on rooms and meals, and flexible hours.
- Why this job: Be the face of hospitality and create memorable experiences for travellers.
- Qualifications: Strong customer service and communication skills; no experience needed!
- Other info: Part-time role with 15 hours per week and great team support.
The predicted salary is between 10 - 13 £ per hour.
A leading hotel chain is currently recruiting for a Front of House team member at London Stansted Airport. This part-time role is for 15 hours per week and provides competitive pay.
The key responsibilities include:
- Welcoming guests
- Assisting with check-in and check-out
- Supporting the team to maintain high service standards
Strong customer service and communication skills are essential, and no prior experience is required. A range of benefits, including discounts on hotel rooms and meals, are offered.
Front of House Guest Services Associate (Part-Time) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Guest Services Associate (Part-Time)
✨Tip Number 1
Get to know the hotel chain! Research their values and what makes them stand out. This way, when you chat with them, you can show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Even if you haven't worked in a hotel before, think about times you've helped someone or resolved an issue. Be ready to share those stories during your interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, especially in a front-of-house role where you'll be representing the hotel.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're keen on joining us at StudySmarter and the hotel chain!
We think you need these skills to ace Front of House Guest Services Associate (Part-Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our Front of House team.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it's informal. We love candidates who can demonstrate strong communication skills and a passion for helping others, so don’t hold back!
Tailor Your Application: Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description. This shows us that you've done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what a Front of House Guest Services Associate does. Familiarise yourself with the key responsibilities like welcoming guests and assisting with check-in and check-out. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since strong customer service skills are essential for this position, think of examples from your past experiences where you've provided excellent service. Even if you don't have direct experience, consider times when you've helped someone or resolved an issue. Be ready to share these stories during the interview!
✨Practice Your Communication
As communication is key in this role, practice speaking clearly and confidently. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable, as this reflects the kind of atmosphere the hotel wants to create for its guests.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the team culture or what a typical day looks like. This shows that you're engaged and eager to learn more about the role and the company.
