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- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with great discounts and perks.
- Other info: Enjoy a clear career path and fantastic training support.
- Why this job: Immediate start with no experience needed – just bring your fun personality!
- Qualifications: A passion for customer service and a friendly attitude.
The predicted salary is between 26000 - 27000 £ per year.
We're currently recruiting in our Ayr A77 / Racecourse Premier Inn Hotel. Working 20 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Ayr A77 / Racecourse Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
- PAY RATE: Up to £13.06 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 20 hours per week
- LOCATION: Ayr A77 / Racecourse Premier Inn, Wheatpark Pl, Ayr KA8 9RT
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Ayr A77 / Racecourse Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House - Ayrshire employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Ayrshire
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Ayr A77 / Racecourse Premier Inn. Familiarise yourself with the layout and services offered. This will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest requests or complaints. Role-playing these situations with a friend can help you articulate your responses better during the interview.
✨Tip Number 3
Be yourself! The job is all about personality and making guests feel welcome. Don’t be afraid to let your fun side shine through in the interview. Remember, they’re looking for someone who fits into their friendly team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining the Whitbread family. Don’t miss out on this opportunity to kickstart your career in hospitality!
We think you need these skills to ace Front of House - Ayrshire
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team at Ayr A77 / Racecourse Premier Inn!
Keep It Simple: We appreciate straightforward applications. Keep your language clear and concise, and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Make sure to let your fun and friendly side shine during the interview. Smile, engage with the interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.