At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive team environment and great employee benefits.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Ferndown. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: 504 Ringwood Road, Tricketts Cross, Ferndown, BH22 9BB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Bournemouth Ferndown as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Ferndown employer: Premier Inn
At Premier Inn in Ferndown, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in a role that offers meaningful interactions with guests. Enjoy fantastic benefits like discounts on accommodation and meals, a company pension scheme, and even a complimentary breakfast to kickstart your journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Ferndown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions count, and showing that you care about your appearance reflects well on your commitment to the job.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to apply directly – it shows you’re keen to join the team!
We think you need these skills to ace Ground Floor - Team Member in Ferndown
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application:Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people smile!
Keep It Simple:We love straightforward applications! Stick to clear language and avoid jargon. Just tell us why you’d be a great fit for our team at Premier Inn in Ferndown.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you one step closer to joining our friendly team.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Smile, engage with the interviewer, and show them that you’re excited about the role.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you’re genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think of times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and make their stay enjoyable.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your enthusiasm for the position and helps you understand more about the team and the work environment. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.
