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- Tasks: Lead a team to create unforgettable guest experiences and maintain high operational standards.
- Company: Join a renowned hotel chain known for its commitment to excellence.
- Benefits: Enjoy competitive pay, extensive training, and exclusive employee discounts.
- Why this job: Make a real difference in guests' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and customer service is essential.
- Other info: Permanent contract with a full-time schedule in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A renowned hotel chain is looking for a Duty Manager at their Felixstowe location. In this role, you will lead a dedicated team to provide exceptional guest experiences and ensure all operational standards are met.
Suitable candidates will have experience in leading teams and managing customer interactions effectively. You’ll benefit from extensive training, competitive pay, and various employee discounts. This position offers a permanent contract with a full-time schedule in a supportive work environment.
Duty Manager — Lead Guest Experience & Team (Felixstowe) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Guest Experience & Team (Felixstowe)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the hotel chain on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with leading teams and enhancing guest experiences. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk through those doors.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Duty Manager — Lead Guest Experience & Team (Felixstowe)
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and created a positive environment, so share specific examples!
Focus on Guest Experience: Since this role is all about providing exceptional guest experiences, don’t forget to mention your customer service skills. Tell us about times you've gone above and beyond for guests – we love hearing those stories!
Be Authentic: We appreciate genuine applications! Be yourself and let your personality shine through. This helps us get a feel for who you are and how you might fit into our team.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting to know you better!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you motivate others and ensure exceptional guest experiences.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling difficult customer interactions. Prepare by thinking of past experiences where you turned a negative situation into a positive one. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the hotel is the right fit for you.
