At a Glance
- Tasks: Welcome guests and provide excellent customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with 15 hours per week and great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 13 - 13 € per hour.
Come and be a Ground Floor Team Member at Faversham Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 03/09/2026) – we don’t do zero hours contracts!
HOURS: 15 hours per week
LOCATION: Tettenhall Wy., Faversham ME13 8ZA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Faversham Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Faversham employer: Premier Inn
Join the Faversham Premier Inn team as a Ground Floor Team Member and experience a supportive work culture that prioritises your growth and well-being. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment where your customer service skills can shine. Enjoy a complimentary breakfast upon joining and be part of a leading hospitality business that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Faversham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Faversham Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of landing that Ground Floor Team Member role at Faversham Premier Inn.
We think you need these skills to ace Ground Floor Team Member in Faversham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple:We love a straightforward application! Keep your language clear and concise, and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team in Faversham.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Faversham Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Role-Specific Questions
Think about the day-to-day tasks of a Ground Floor Team Member. Prepare for questions about handling guest interactions, working with the housekeeping team, or even making cocktails. Practising these scenarios can help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career paths, or what a typical day looks like. This shows you're engaged and serious about the role, plus it gives you valuable insights into the job.
