At a Glance
- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until August 2026 with 16 hours per week.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Falkirk. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term contract until 31st August 2026 – we don’t do zero hours contracts!
HOURS: 16 hours per week over 4 days
LOCATION: Falkirk East Premier Inn, Beancross Road, Polmont, Falkirk, FK2 0YS
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Falkirk as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in Falkirk employer: Premier Inn
Join Premier Inn in Falkirk as a Front of House Team Member and experience a supportive work culture that prioritises your growth and well-being. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment where your customer service skills can shine. Enjoy a fixed-term contract with no zero hours, ensuring stability while you contribute to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Falkirk
✨Tip Number 1
Get to know the hotel! Familiarise yourself with the Premier Inn brand and what makes it special. This way, when you chat with the hiring team, you can show off your enthusiasm and knowledge about the company.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the Front of House and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you arrive for any interviews or meet-ups. It shows you care about the role and the company.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll be able to see all the perks we offer, like discounts and training opportunities, right from the start.
We think you need these skills to ace Front of House in Falkirk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and straightforward. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare examples from your past experiences (even if they’re not work-related) that showcase your ability to handle challenges and work well with others. This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with your interviewers!
