At a Glance
- Tasks: Assist customers with travel inquiries and bookings while providing top-notch service.
- Company: Join Premier Inn, a leading name in the hospitality industry.
- Benefits: Earn a competitive salary plus commission, with private health cover and training support.
- Other info: Enjoy a flexible remote work environment with great career growth potential.
- Why this job: Combine your love for travel with a rewarding customer service role.
- Qualifications: Experience in a Tour Operator role and a passion for helping others.
The predicted salary is between 26222 - 32000 € per year.
Premier Inn is seeking a Travel Consultant (Customer Experience Executive) for a UK based remote role. The position offers a basic salary of £26,222 per annum plus commission, with a total earning potential of over £32,000.
Applicants should have a Tour Operator background and a passion for customer service and travel.
Responsibilities include:
- Handling customer inquiries
- Completing bookings
- Assisting with various customer care activities
The role provides excellent benefits including private health cover, training, and professional learning sponsorship.
Remote Travel Consultant – Customer Experience Expert in Essex employer: Premier Inn
Premier Inn is an exceptional employer that values its employees by offering a competitive salary and a robust commission structure, allowing for total earnings exceeding £32,000. With a strong focus on professional development through training and sponsorship opportunities, along with comprehensive benefits like private health cover, Premier Inn fosters a supportive and dynamic work culture that prioritises customer service excellence and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Consultant – Customer Experience Expert in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at Premier Inn or similar companies.
✨Tip Number 2
Prepare for those interviews! Research common questions for Travel Consultant roles and practice your answers. Highlight your Tour Operator experience and passion for customer service – it’s what they’re looking for!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during your conversations. It’ll set you apart from other candidates and show that you’re serious about your professional development.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over others who are just sending in their CVs.
We think you need these skills to ace Remote Travel Consultant – Customer Experience Expert in Essex
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re passionate about the industry and how it fuels your desire to provide top-notch customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your Tour Operator background and any relevant experience that aligns with the responsibilities mentioned in the job description. We want to see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Premier Inn
✨Know Your Travel Stuff
Brush up on your knowledge of popular travel destinations, booking systems, and customer service best practices. Being able to discuss your previous experiences in the travel industry will show that you’re not just passionate about travel but also knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in the past. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your commitment to excellent customer service, which is key for this role.
✨Research Premier Inn
Familiarise yourself with Premier Inn’s values, mission, and the services they offer. Understanding their customer base and what sets them apart from competitors will help you tailor your answers and show that you’re genuinely interested in the company.
✨Practice Common Interview Questions
Anticipate questions related to handling customer inquiries and managing bookings. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
