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- Tasks: Ensure the safety and comfort of overnight guests while providing excellent customer service.
- Company: Leading UK hospitality business with a focus on guest satisfaction.
- Benefits: Enjoy discounts, a company pension, and complimentary meals.
- Other info: Permanent position offering 15 hours per week at up to £13.66 per hour.
- Why this job: Perfect for flexible work seekers; no prior experience needed!
- Qualifications: Customer service skills and a passion for hospitality.
The predicted salary is between 27000 - 29000 £ per year.
A leading UK hospitality business is hiring a Nights Team Member for their Clacton-On-Sea (Seafront) location. This role involves ensuring the safety and comfort of overnight guests, utilizing customer service skills, and maintaining health and safety standards. Ideal for those seeking flexible work with no prior experience required.
Enjoy benefits such as discounts, a company pension, and complimentary meals. This permanent position offers 15 hours per week, with a pay rate of up to £13.66 per hour.
Overnight Guest Care Specialist (Nights) in Essex employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Care Specialist (Nights) in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service skills can shine in this role and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! Even if it’s a night shift, showing up looking professional can make a great first impression. It shows you’re serious about the role and respect the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Overnight Guest Care Specialist (Nights) in Essex
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service skills or situations where you've ensured someone's comfort and safety. We love seeing how your past experiences can translate into this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our Nights Team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Overnight Guest Care Specialist involves. Familiarise yourself with the key responsibilities like ensuring guest safety and comfort, as well as maintaining health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer service, think of examples from your past experiences where you've provided excellent service. Even if you don't have direct experience, consider times when you've helped someone or resolved a problem. Be ready to share these stories during your interview to demonstrate your skills.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some questions to ask your interviewer. Inquire about the team dynamics, what a typical night shift looks like, or how they ensure guest satisfaction. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
✨Dress for Success, Even at Night
Even though the role is for night shifts, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects professionalism. This not only makes a good impression but also shows that you take the opportunity seriously, regardless of the time of day.