Duty Manager - Hospitality Team Leader for Guest Experience in Epsom

Duty Manager - Hospitality Team Leader for Guest Experience in Epsom

Epsom Part-Time 13.86 - 13.86 £ / hour (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Lead a dynamic team to ensure top-notch guest experiences at Premier Inn.
  • Company: Join the friendly and supportive team at Premier Inn in Epsom.
  • Benefits: Earn up to £13.86 per hour, enjoy discounts on stays and meals.
  • Other info: Flexible hours with opportunities for career growth in a vibrant environment.
  • Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
  • Qualifications: Proven leadership skills and a passion for hospitality.

The predicted salary is between 13.86 - 13.86 £ per hour.

Premier Inn in Epsom is looking for a Duty Manager to join their team. This role requires proven leadership skills and focuses on managing a high-performing team to maintain excellent customer experience.

The position offers a competitive pay rate of up to £13.86 per hour and requires 22.5 hours of work per week. Join a supportive environment with career development opportunities and enjoy substantial discounts on accommodations and meals.

Duty Manager - Hospitality Team Leader for Guest Experience in Epsom employer: Premier Inn

Premier Inn in Epsom is an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Duty Manager, you will lead a high-performing team while enjoying competitive pay, flexible hours, and substantial discounts on accommodations and meals, making it a rewarding place to build your career in hospitality.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Hospitality Team Leader for Guest Experience in Epsom

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Premier Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Duty Manager - Hospitality Team Leader for Guest Experience in Epsom

Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Attention to Detail
Time Management
Team Leadership

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Premier Inn that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Premier Inn.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Premier Inn get a sense of who you are beyond your experience!

How to prepare for a job interview at Premier Inn

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Premier Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.