Hotel Duty Manager - Lead a High-Performing Guest Experience in England
Hotel Duty Manager - Lead a High-Performing Guest Experience

Hotel Duty Manager - Lead a High-Performing Guest Experience in England

England Full-Time 27000 - 29000 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Lead a team to create an amazing hotel experience for guests.
  • Company: Join Premier Inn, a leading hotel brand known for its guest satisfaction.
  • Benefits: Earn up to £13.86 per hour with training, discounts, and pension schemes.
  • Other info: Immediate start available in a dynamic and supportive environment.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Retail leadership experience and strong communication skills are essential.

The predicted salary is between 27000 - 29000 £ per year.

Premier Inn in Swindon is recruiting a Duty Manager. The role involves leading a team to deliver a brilliant hotel experience, ensuring health and safety standards, and providing exceptional customer service.

Ideal candidates will have prior experience in retail leadership and excellent communication skills.

The position offers up to £13.86 per hour for 37.5 hours a week, alongside benefits like training, discounts, and pension schemes. An immediate start is available.

Hotel Duty Manager - Lead a High-Performing Guest Experience in England employer: Premier Inn

Premier Inn in Swindon is an excellent employer, offering a vibrant work culture where team collaboration and exceptional guest service are at the forefront. With competitive pay, comprehensive training programmes, and employee discounts, we prioritise your growth and well-being, making it a rewarding place to build your career in hospitality.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Duty Manager - Lead a High-Performing Guest Experience in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at places like Premier Inn.

✨Tip Number 2

Prepare for the interview by brushing up on your leadership skills. Think of examples from your past experience where you led a team to success, especially in delivering exceptional customer service. We want to hear those stories!

✨Tip Number 3

Show your passion for the role! When you get the chance to chat with the hiring team, express why you love creating brilliant hotel experiences. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.

We think you need these skills to ace Hotel Duty Manager - Lead a High-Performing Guest Experience in England

Leadership Skills
Customer Service
Health and Safety Standards
Communication Skills
Retail Experience
Team Management
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Leadership Skills: When you're writing your application, make sure to highlight any previous experience you have in leading teams. We want to see how you've motivated others and created a positive environment, especially in customer service roles.

Tailor Your Application: Don’t just send the same old CV and cover letter everywhere! Take a moment to tweak your application for this role at Premier Inn. Mention specific experiences that relate to delivering a brilliant hotel experience and ensuring health and safety standards.

Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Premier Inn

✨Know the Hotel Inside Out

Before your interview, make sure you research Premier Inn and understand their values and what they stand for. Familiarise yourself with their guest experience standards and any recent news about the hotel. This will show that you're genuinely interested in the role and ready to lead a high-performing team.

✨Showcase Your Leadership Skills

Prepare examples from your previous retail leadership experience where you successfully managed a team or resolved customer issues. Be ready to discuss how you motivate your team and ensure exceptional service, as this is crucial for the Duty Manager role.

✨Emphasise Health and Safety Knowledge

Since the role involves ensuring health and safety standards, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement these standards in the hotel environment, demonstrating your commitment to guest safety and well-being.

✨Practice Your Communication Skills

Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend, focusing on how you would handle various guest scenarios or team challenges to showcase your problem-solving abilities.

Hotel Duty Manager - Lead a High-Performing Guest Experience in England
Premier Inn
Location: England

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