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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding guest experiences and manage hotel operations.
- Company: Join a well-known hotel chain with a focus on customer satisfaction.
- Benefits: Earn up to £13.36 per hour with a fixed-term contract and flexible hours.
- Why this job: Make a difference in guests' stays while developing your leadership skills.
- Qualifications: Previous leadership experience, ideally in retail or hospitality.
- Other info: Work primarily evenings and weekends, perfect for students seeking part-time roles.
The predicted salary is between 13 - 13 £ per hour.
A well-known hotel chain in Ellesmere Port is seeking a Duty Manager for the Wirral (Childer Thornton) location. This role involves leading a dedicated team to ensure exceptional customer experiences and managing hotel operations.
Candidates should have relevant leadership experience, preferably in a retail environment.
The position offers up to £13.36 per hour with a fixed-term contract until 01/05/26, working 23 hours a week primarily during evenings and weekends.
Duty Manager – Lead Guest Experience (Wirral) in Ellesmere Port employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager – Lead Guest Experience (Wirral) in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the hotel chain you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've led teams in the past. Use stories that highlight your ability to create exceptional customer experiences – that's what this role is all about!
✨Tip Number 3
Be flexible with your availability. Since the job involves evenings and weekends, let them know you're ready to jump in when needed. This shows you're committed and ready to lead the team during peak times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager – Lead Guest Experience (Wirral) in Ellesmere Port
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any relevant leadership experience you have, especially in a retail or hospitality setting. We want to see how you've led teams and created great customer experiences!
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tailor your application to this specific role. Mention why you're excited about working with us at the hotel chain and how you can contribute to the team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership experience. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment, as this is crucial for ensuring exceptional customer experiences.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in a hotel setting. For instance, how would you deal with an unhappy guest or manage a busy shift? Practising your responses to these situational questions will help you articulate your problem-solving skills and customer service approach effectively.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview to reflect the standards of the hotel. A polished appearance shows that you take the opportunity seriously and understand the importance of presenting yourself well in front of guests.
