At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and ensure smooth hotel operations.
- Company: Join the vibrant team at Durham City Centre Premier Inn.
- Benefits: Earn up to £13.86 per hour, plus discounts on rooms and meals.
- Other info: Clear career progression and comprehensive training from day one.
- Why this job: Perfect opportunity to step into management and inspire others in a dynamic environment.
- Qualifications: Experience in retail or leadership roles with strong communication skills.
The predicted salary is between 28000 - 29000 £ per year.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others, and will be joining our team at Durham City Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‐performing team that ensures the smooth running of our hotel.
If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We’re currently recruiting in our Durham City Centre Premier Inn. Working 24 hours per week, paying up to £13.86 per hour.
Come and be a Duty Manager at Durham City Centre Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Hotel Duty Manager - Durham in Eggleston employer: Premier Inn
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture that values leadership and teamwork. As a Duty Manager in our Durham City Centre location, you'll benefit from comprehensive training, clear career progression opportunities, and exclusive discounts through the Whitbread Benefits Card, all while contributing to an exceptional guest experience in a vibrant city centre setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager - Durham in Eggleston
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about how you've led teams and created memorable experiences for customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Premier Inn.
We think you need these skills to ace Hotel Duty Manager - Durham in Eggleston
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your experience in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere for both staff and customers.
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for at Durham City Centre Premier Inn.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and skills relevant to the Duty Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Premier Inn
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past roles where you’ve gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of delivering an outstanding experience.
✨Showcase Your Leadership Experience
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Use specific examples from your retail experience to illustrate how you inspired others and maintained high performance. This will demonstrate that you’re ready to take on the Duty Manager role.
✨Familiarise Yourself with Health & Safety Standards
Since health and safety is a big part of the role, it’s a good idea to familiarise yourself with relevant standards and regulations. Be ready to discuss how you would ensure compliance in the hotel environment, as this shows you’re proactive and responsible.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Duty Manager. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
