At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Earn up to £13.56 per hour with amazing discounts and perks.
- Other info: Fixed term contract with 24 hours per week and great team culture.
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 28000 - 29000 £ per year.
Come and be a Reception Team Member at Premier Inn in Edinburgh (South Queensferry). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.56 per hour
CONTRACT TYPE: Fixed Term Contract until 03/09/2026 – we don’t do zero hours contracts!
HOURS: 24 hours per week
LOCATION: 5 Hallbarns Crescent, Newbridge EH28 8TH
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Edinburgh employer: Premier Inn
At Premier Inn in Edinburgh (South Queensferry), we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts and complimentary meals, and a commitment to employee growth, you'll find meaningful and rewarding employment in a vibrant team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there!
We think you need these skills to ace Reception Team Member in Edinburgh
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable, so share those stories!
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to match the job description. We appreciate when applicants show they’ve done their homework about us and the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and engaging with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle various situations with grace and professionalism.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Reception Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
